CREATING EFFECTIVE, POSITIVE MEETING EXPERIENCES

Ineffective meetings impact your employee experience, productivity, level of innovation, and the bottom line for the business.

Services

Meeting ux Review

strategy workshop

Solution ux comparison

The conferencing experience, or meeting mayhem as it is known, has long been the bane of many an organization's and employees daily life.  From the classic 12 minute start up time for everyone to get connected, to the poorly designed rooms, to the outdated or multiple disconnected technologies, to meeting culture it costing businesses millions and employees hours of wasted productivity.

Using an understanding of the key attributes that lead to effective, positive collaboration experiences, Our industry recognized solutions enable you to understand your current experience, determine the right roadmap, and select the right solutions.

Understand your current state

Experience Review

Data signals and experience insights will be gathered via analysis of your existing data, observations, or user workshops.

We measure across the 7 success factors and over 45 attributes across technology, communications, tools, furnishing, behaviors, culture, and, ergonomics, determined using our patent pending process.

Analysis against our meeting experience model will quickly reveal a clear action plan.

Includes:

  • Study planning and execution.

  • Expert only review available.

  • Analysis by expert analyst.

  • Debrief session.

  • Comprehensive report and interactive dashboard report.

Determine your roadmap

Strategy Workshop

Our strategy workshops leverage our signature, industry recognized experience framework, as well as years of experience working in I.T., Facilities, and HR capacities.

By working through activities that follow a structured thought process, alignment and direction, will be determined.

Includes:

  • Workshop design based on your goals.

  • Facilitation by an experience design expert, covering your experience vision, audience, metrics, and user journey.

  • Workshop report and digital assets to easily continue the momentum.

Select the best solutions

Solution UX Testing

Our solution testing service will test the experience and effectiveness of different solutions. From scheduling apps to conferencing tools, we will measure them against the model to help you pick the right ones for your goals, budget, and employees.

Includes:

  • Test plan creation and execution.

  • Expert only or employee testing options available.

  • Debrief session.

  • Report of findings and recommendations.


Note: Services can be standalone or combined as per your goals.

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HOW WE EVALUATE THE MEETING EXPERIENCE

We look 7 core areas that enable effective, productive and engaging experiences.

 
 

CONNECTIVITY

Seamlessness of interaction quality.

SPEED

Optimization of process, flows, and actions for time.

EFFICIENCY

Enablement of efficient meetings and collaboration. 

CONTINUITY

Connectedness of journey and maintenance of fluidity.

USER EXPECTATIONS

Purposeful design to match user perception.

ENGAGEMENT

Promotion of positive emotions and enablement of creativity.

EASE

Intuitiveness, usability, understandability, and, simplicity of use.